This policy describes the types of personal information that we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy.

THE POLICY

Mixtape Motion respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (the Privacy Act) and by other applicable laws which govern privacy. This policy sets out how we collect and treat your personal information.

“Personal information” is information we hold which is identifiable as being about you.

We may amend or update our Privacy Policy at any time and will publish any updated policy on the Mixtape Motion website. We encourage you to check the Mixtape Motion website regularly to ensure that you are aware of the terms of our current Privacy Policy. By visiting Mixtape Motion and submitting any personal information to us (whether in the studio, via our website or otherwise), you are accepting and consenting to the practices described in this Privacy Policy.

1. What personal information about you does Mixtape Motion Collect

The information we gather from you helps us to continually improve your experience with Mixtape Motion. This personal information may include: your name and contact information; date of birth; preferred communication methods; business name (in the case of a corporate membership) and business address; bank details and/or credit card details and your objectives and interests. We also create information that becomes part of the personal information we hold about you, such as your membership number and your usage of the studio and the products that you purchase from us. We may also collect and create details on joint members and other family members, where applicable, including family members under the age of 18.

We may also collect the following information:

• Personal Information from Children

Other than information that becomes part of the personal information we hold about our under 18 members such as their membership number and usage of the studio and the products that are purchased on behalf of under 18 members, we do not knowingly collect personal information from individuals under 18 years of age without the permission of their parent or guardian. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.

• Contacting us via Website or otherwise

When you use the www.mixtapemotion.com.au website (Our Site) or contact us by post, telephone, email or SMS, social media messaging services, we collect, store and use certain personal information that you disclose to us. This includes details such as your name, address, telephone, email and mobile phone number as well as traffic data, location data, web logs and other communication data, whether this is required for our own billing purposes, for marketing activities or other resources that you access. If you contact us, we may keep a record of that correspondence and if you have enquired about our products we may contact you to market our products unless you opt out of marketing communications (by sending an email to hello@mixtapemotion.com.au).

• CCTV

We use CCTV in our studio for health and security reasons. If you have any queries in relation to the use of CCTV operating in and around our studio please contact us.

• Surveys

We also ask you to complete surveys that we use for feedback and research purposes, although you do not have to respond to them.

• Online portals and profile

We may also collect and use the personal information you provide while using our online portals and any profile that you create while using our services including health, training and nutritional information.

• Social media and third party service providers

We may also collect and use personal information you provide when interacting with us via social media, when you enter competitions, or when you participate in promotions or events. This information may be collected by us directly, or by a third party on our behalf, and may include your photos, comments and experiences you provide or share with us. If you provide personal information to us via third parties or social media platforms, your personal information will be managed in accordance with the privacy policy in use by that third party, in addition to our own Privacy Policy. If you share your contact information with us via Facebook or Instagram in response to a promotion by us, we may contact you to market our products unless you opt out of marketing communications (by sending an email to hello@mixtapemotion.com.au).

• Health information

We specifically collect health data to the extent that it is required to assess your readiness for physical exercise.

2. How we collect your personal information

(a) Mixtape Motion collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

3. Use of your personal information

(a) Mixtape Motion may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

(b) Mixtape Motion may contact you by a variety of measures including, but not limited to telephone, email, sms or mail. 

4. Disclosure of your personal information

(a) We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

(b) We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

(c) We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Mixtape Motion, www.mixtapemotion.com.au, its customers or third parties.

(d) Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include but are not limited to USA and New Zealand.

(e) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

(f) By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information. 

5. Security of your personal information 

a) Mixtape Motion is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

(b) The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

6. Access to your personal information

(a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at hello@mixtapemotion.com.au .

(b) We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

7. Complaints about privacy

(a) If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Shop 6, 354-365 Galston Road, Galston NSW 2159 or email us at hello@mixtapemotion.com.au . We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

8. Changes to Privacy Policy

(a) Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

9. Website

(a) When you visit our website

When you come to our website (www.mixtapemotion.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

(b) Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.

(c) Third party sites 

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Mixtape Motion is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information. 

This Privacy Policy was last updated December 2023.

 

The collection notice

As set out above, we collect personal information about you, including your name and contact details, so that we may do one or some of the following:

1. assist you with your enquiry;

2. schedule a guided tour or your use our studio;

3. administer your membership;

4. consider your membership application;

5. interact with you on social media;

6. let you know about our studio, products and services,

and for the other purposes set out above. The information you provide will be collected by or on behalf of us and may be disclosed to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to contact you

to assist you with your enquiry, schedule a tour of our studio, to provide you with information about our studio and services or provide you with our products and services. 

Our Privacy Policy explains how we collect, store, use and disclose your personal information, how you can access and correct the personal information that we hold about you, how you may contact us to complain about a breach of the Privacy Act 1988 (Cth), and how we will deal with such a complaint.

If you have any queries or would like further information about our privacy policies or practices, please contact us using the details set out above.

By providing your personal information to us you consent to the collection, use, storage and disclosure of that information as described in this collection notice and the Privacy Policy.